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Thank you for taking the time to visit our site!
World Interline Tours is not your ordinary Travel agency,
we offer 'Industry Fares for Industry People'. We were established
in 1980 and were the first company in Australia to offer exclusive
discounted travel to bona fide employees currently working in the Australian
Airline, Travel, Tourism, International Hotel, Cruise, CRS companies and Air
Freight industries and their families. Retired Airline Employees are also
eligible.
Employees must be working full time (a minimum of 20 hours a week) and have done
so for 6-12 months continuous employment within any of the listed categories to qualify.
Employees must also be an Australian resident to join. The eligibility criteria is individually
determined by the airline or supplier. If you are currently employed as a contractor,
then you will not be eligible for any of the Industry Airfares.
We have designed a user friendly website that is full of discounted travel and holiday
ideas for yourself and your family. We can help you with all your travel needs for that
perfect holiday; including booking your Airfare, hotel, car hire, tour and travel insurance.
Book online with our 'shopping cart' and pay once at the completion of your booking,
it's that simple! Join Now!
How are we able to offer such fantastic prices?
It is unlikely that every seat on every plane or tour is filled every day.
World Interline Tours contacts each airline and supplier to negotiate a special
price for seats that otherwise may go empty. Usually, the airline or supplier will
estimate that a certain number of seats will not be filled on each flight or tour.
Rather than leave them empty, they provide WIT with special rates exclusive to eligibile
industry employees and their families.
Can I check how many seats are available for my travel?
This can vary from month to month, from week to week and even from day to day. If
the airline or supplier is finding that seats are being filled quickly by people who
are paying the standard price, of course they will not extend seats to people paying
much less. At the same time, if the seats are not being filled they will release extra
seats for eligibile industry employees to take advantage of.
Can I check how many seats are available for my travel?
WIT can only do this if you have made your reservation request online OR sent/faxed
through a Reservation request form, employment verification form and full payment. This
is because we require the documents to show you qualify for the fare and secondly there are
certain supplier cancellation fees that apply once you have booked, so payment is required beforehand.
Also, there is nothing our reservation staff find more disappointing than advising you there is availability
and finding that by the time your documents and payment has arrived there are no seats left.
How soon can I send in my booking request for travel?
Requests must be received a minimum of 14 days prior to departure. However we recommend your
request is sent in at least 6 weeks in advance. Most airlines do not allow us to book your seats
until 3 weeks prior to departure. (This is because they want to be reasonably sure that the seats won't
otherwise sell at the standard price.) Other airlines and suppliers do not set a time.
I'd like to make my booking request for travel?
First check your eligibility category then select your holiday by searching our online travel brochure.
You can combine any of the travel products as long as you are eligibile. ie. airfare + accommodation +
tour + cruise and add each travel item to your shopping cart. Once you have made all your travel arrangements
your booking request will be finalised and payment made by secure site online. You will then need to send in
your employment verification form with your subscription number and booking reference number on it to proceed
with your booking. If you do not wish to make your booking online, you can download a reservation request form
and send/fax through to our reservations staff along with full payment, employment verification letter and subscription
number.
Why do I need to pay when making a booking request?
WIT deals are usually lastminute offers and/or availability, the booking process for these are very labour intensive.
To ensure you get the full attention your booking requires we need your full commitment at the time of making your
booking request. Your full commitment will ensure you that if a seat is available then we can confirm instantly.
What's an Employment Verification Letter?
A typed letter, on company letterhead, from the employer
stating:
- the full name of the employee
- his/her length of employment
- the full names of all eligible family members who
are travelling and their relationshiip to the employee
- signed by the manager of the organisation
- dated no older than 3 months
Where the manager is travelling, the letter must be signed
by a Director or Public Officer of the organisation or
a Statutory Declaration obtained.
Where the spouse's name is different from the employee's,
a copy of the marriage certificate must be provided. If
you are to marry prior to your departure, a letter of
intent, signed by the minister or celebrant must be provided.
A statutory declaration is required for proof of de facto
status.
- Travel Agents must ensure that
their employment verificiation letter includes travel
agents licence number, and are also required to provide
a copy of their current IATA Travel Agent card.
- Qantas Employees must provide a
letter of introduction from their staff travel office.
- Retired Airline Employees must
provide a copy of their certificate of service indicating
"retired" status.
A new employment verification letter must be sent with
each new booking. World Interline Tours, its airlines
and operators reserve the right to request additional
verification beyond the requirements stated.
What happens after my request has been made?
When you make an online booking and payment by credit card has been processed
you will receive a receipt with a booking reference number. We suggest that you
print this receipt and keep as record of your booking request. Your booking reference
number is proof of your booking, you will need to quote this number when making any
inquiry regarding your booking. Your online booking request does not guarantee that
the seats are available we still will need to request with the individual airline/supplier.
When we receive your manual booking, all your information is entered into our computer
system and a receipt is generated and sent to you. This receipt is not a confirmation of
your booking. Three weeks prior to your departure date, our reservations staff check your
preferred airline and the dates you requested for travel.
If we cannot find any seats on the date you have requested, we will check for seats at least
1 week either side of your requested dates. If we are unable to confirm seats, we then try
other airlines or suppliers. If we are unable to confirm seats on any airline for which you
are eligible, we will offer you an alternative airfare. This is an airfare which will often
be more than the industry discounted fare but less than the normal retail fare. We will contact
you and let you know what we can offer. If you are happy to accept the seats we will then go on
and obtain any tours, car hire, accommodation or cruise you may have requested. This needs to be
done after flights are confirmed to avoid any amendment or cancellation fees often imposed by tour
operators and hotels.
What happens if WIT cannot confirm seats on a suitable date for me?
There is a full refund if we cannot obtain your requested travel dates or any suitable alternative dates -
with the exception that we do not refund late booking fees or subscription fees.
When do I get my tickets or vouchers?
Tickets and other documents are generally sent out 1 week before departure. These are normally sent
in an express post envelope but if time is short or you live outside the range of post express, we
will use a courier. For this reason, we cannot accept a Post Office box number as your address. Alternatively
if you are able to come to us, you can pick up your documents form our office in North Sydney but please let
us know in advance.
Any questions?
If there is anything about which you are still unsure,
please email us for assistance.
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